Responsible Gambling at Ozwin Casino
Gambling is entertainment, and Ozwin Casino is committed to ensuring it stays that way. We provide a full suite of responsible gambling tools to help players stay in control of their gaming activity, and we partner with professional support services for players who need additional help.
Tools Available in Your Account
Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately when reduced and cannot be increased for 24 hours. Session Time Limits: Set a maximum session duration after which you'll be automatically logged out. Cooling-Off Period: Take a short break from 24 hours to 30 days — your account is suspended for the chosen period. Self-Exclusion: Permanently or indefinitely exclude yourself from Ozwin Casino. This option is irreversible for a minimum period and is handled with full confidentiality by our support team.
Signs of Problem Gambling
If you find yourself gambling with money you can't afford to lose, chasing losses, lying to friends or family about your gambling, or feeling anxious or distressed about your gaming habits, these may be signs that gambling has become a problem. Please reach out for help — there is no shame in doing so, and support is available right now.
Free Support Services
Gambling Help Online: 1800 858 858 — Free, confidential counselling available 24 hours a day, 7 days a week. You can also access online chat support at gamblinghelponline.org.au. Lifeline: 13 11 14 — 24/7 crisis support for Australians in distress. Beyond Blue: 1300 22 4636 — Mental health support including gambling-related stress and anxiety.
To activate any responsible gambling tool, log in to your account and navigate to the Responsible Gambling section of your account settings, or contact our live chat support team who are trained to assist with all responsible gambling requests promptly and sensitively.